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PagerDuty connection

Learn how to connect with PagerDuty

Actioner connects with PagerDuty through OAuth2 and API key.

Add a new PagerDuty connection​

If your app contains a PagerDuty connection, you can skip this step and proceed to authentication with your credentials.

To add a new connection, go to App settings tab of your app and click + Add new connection. Select HubSpot (OAuth2)option and enter a name.

Add new PagerDuty connection

Note

You have to be an app admin to add a new connection to your app.

OAuth2 authentication with PagerDuty​

To authenticate in PagerDuty with OAuth2

  1. Click Connect near the PagerDuty connection. You can find the connection on Description tab of your app.
Info

If you are an app admin, you can also update connection properties and complete authentication on App settings tab of your app.

  1. You will be directed to a new tab. Select your Service Region and login to your PagerDuty account.

  2. If you have multiple PagerDuty accounts, select the one that you want to connect to Actioner.

  3. Click Submit Consent to grant permission to Actioner app in PagerDuty. You’ll be redirected to Actioner upon successful authorization.

API key authentication with PagerDuty​

To authenticate with PagerDuty API via an API Token

  1. In Pagerduty, navigate to the User icon, then My Profile page. Click User Settings.

  2. In the API Access, click Create API User Token, then click Create Key.

  3. Copy the API Key.

  4. In Actioner, click Connect near the PagerDuty connection. You can find the connection on Description tab of your app.

Info

If you are an app admin, you can also update connection properties and complete authentication on App settings tab of your app.

  1. Enter the copied API key in API key field.

Sharing scope​

If you are an app admin, you can enable Shared credentials option if you want all users to run actions with the credentials you entered. When disabled, to execute requests and actions, each user completes authentication with their credentials.

Note

You need to Reconnect after enabling or disabling Shared credentials.

Reconnecting​

If your PagerDuty credentials change, you can reconnect Actioner with PagerDuty.

Find the connection on Description tab of your app, click ... ellipsis and select Reconnect. Enter your credentials and complete authorization on the opening screen.

Info

If you are an app admin, you can also reconnect on App settings tab of your app.