Actioner:
Turning Support Data into Actionable Insights for Product Teams

Bridge the gap between customer feedback and product teams with AI-powered insights, all in one easy-to-use platform.

Get started for free

No credit card required

Dashboard Preview

What is Actioner?

Close the Feedback Loop with Confidence

Actioner is an intelligence platform designed specifically for product teams, enabling them to effortlessly transform customer feedback into product improvements. By connecting directly with your organization's ticketing systems like Zendesk, ServiceNow, or FreshDesk, Actioner provides a holistic view of support tickets enriched with customer details like usage data and revenue insights.

Product teams can now stay in Actioner and get the full context of the customer, allowing them to prioritize bug fixes, feature requests, and usability improvements based on business impact.

What is Actioner Illustration

Why Actioner?

Unlock Customer Insights, Prioritize with Clarity

Unlike traditional customer support tools built for support teams, Actioner offers insights without the extra overhead. Here's why Actioner stands out:

  • Customer Feedback, Simplified: Actioner integrates ticket data with CRMs, showing everything in one place.
  • AI-Powered Insights: Sentiment analysis and business signals help prioritize tasks quickly.
  • Cost-Effective: Get access to all relevant information without extra CRM licenses.
  • Actionable Dashboards: Summarized insights and visualized data ensure fast decision-making.
Why Actioner Illustration

How It Works?

Seamless Data Integration

Actioner pulls data from your ticketing systems and enriches it with customer data for better prioritization.

AI-Driven Insights

AI generates summaries of ticket trends, sentiment, and business impacts to help you focus on what matters.

Intuitive Dashboards

Easily grasp customer issues and product needs through visualized data in intuitive dashboards.

Key Features

For Product Teams

AI-generated Insights

Get clear, data-driven insights to help make better product decisions.

Ticket-to-Feature Mapping

Identify which product areas are causing the most friction.

Customer Health Dashboards

See customer sentiment, feedback trends, and business impact.

Feedback Prioritization

Easily spot the features or bugs that will make the biggest difference.

For Your Organization

Cost-efficient Solution

No need to pay for additional licenses for CRMs or ticketing tools.

Unified View

A unified view of support tickets and customer data.

Visualized Insights

Easy-to-consume, visualized insights for better team alignment.

Ready to Close the Feedback Loop?

Get started with Actioner today and turn support data into actionable insights for your product team.