Who Are We?
Customer-success, support, account and product teams all own a piece of the retention puzzle but the signals they need live in different tools. Actioner brings those signals together, turning scattered data into AI agents that spot risk, surface growth opportunities and keep every team on the same page.
Why We Built Actioner
We’ve all struggled to understand customer health while juggling half-a-dozen dashboards. Important clues hid in emails, support tickets, CRM notes or product-usage logs, forcing teams to react instead of act. Actioner unifies those clues, then applies AI so you can focus on the conversations and interventions that really move the needle.
Meet Our Founders
Berkay Mollamustafaoglu
Co-Founder
A serial SaaS entrepreneur and co-founder of Opsgenie, Berkay has grown products from first line of code to nine-figure acquisition. At Actioner he channels that experience into building an AI platform that makes customer context instantly usable for every team.
Emel Dogrusoz
Co-Founder
Former VP of Product at Opsgenie and later Head of Product at Atlassian, Emel has lived every stage of the product-to-customer feedback loop. She ensures Actioner stays laser-focused on solving real-world customer-success pain points.
Ümit Çakmak
Co-Founder
Ümit has spent two decades turning big ideas into resilient, scalable software. His deep architectural know-how keeps Actioner’s AI engine both reliable and fast so insights arrive when your team needs them.
Mustafa Şener
Co-Founder
A lifelong engineer-turned-entrepreneur, Mustafa built no-code service-desk platform Hipporello after serving as a senior developer at Opsgenie. He now brings that blend of technical depth and product instinct to Actioner, expanding our AI capabilities for even more proactive customer engagement.