The
Actioner Manifesto:
Building the Future
of Customer Intelligence
We believe customer-centricity isn't just a buzzword—it's the cornerstone of growth, retention, and loyalty in the B2B SaaS world. But here's the truth: achieving it is harder than it should be.
Customer data is scattered. Insights are hidden. Teams are siloed. And the people who need to act—the ones in sales, customer success, and product—are stuck searching for answers instead of solving problems.
We've lived this. We've felt the frustration of juggling spreadsheets, CRMs, analytics dashboards, and support tools. We've seen great teams make decisions in the dark because they didn't have the whole picture.
That's why we're building Actioner.
Our Vision:
A World Where Teams Act,
Not Search
We envision a future where every sales rep, customer success manager, and product leader wakes up knowing exactly what their customers need, how to help them, and how to grow the relationship.
Actioner is our step toward that future. We're creating a tool that brings all customer-related data into one place, interprets it with AI, and delivers clear, actionable insights—right when you need them.
Imagine preparing for a customer call without spending hours combing through scattered tools.
Imagine spotting churn risks or upsell opportunities before they happen.
Imagine making decisions with confidence because you have every piece of the puzzle in one place.
This is what Actioner will do—and we're just getting started.
What Actioner
Will Accomplish
Flawless Meeting Prep: Whether it's a quarterly business review or a renewal discussion, Actioner equips you with tailored insights for every call.
Proactive Retention: Don't wait for churn to happen. With Actioner, you'll spot early warning signs—like declining usage or unresolved issues—and take action before it's too late.
Growth Through Intelligence: Your best upsell and cross-sell opportunities are already in your customer base. Actioner uncovers them by analyzing usage patterns, feature adoption, and feedback signals.
Breaking Silos, Unifying Insights: Customer data lives in silos—CRMs, analytics tools, support tickets—scattered across different teams. Actioner bridges these gaps by unifying customer data and democratizing access. It enriches your CRM with actionable insights and ensures every team is informed, whether through Slack, email, or your existing tools.
Answers, Not Searches: Ask Actioner any question—“Which customers are at risk of churn?” “What features do our top customers request most?”—and get instant, AI-generated answers.
How
Actioner
Changes the Game
For Customer Success Teams: Focus on building relationships, not chasing data.
For Sales Leaders: Gain the intelligence to grow accounts, increase renewals.
For Product Teams: Understand the voice of the customer without digging through endless spreadsheets.
We're Building This
With You, For You
We're still building Actioner. Every insight we offer, every feature we create, is inspired by real conversations with people like you—sales leaders, customer success managers, product teams—who share our vision for better customer intelligence.
We know we're not finished yet, but we're excited about what's ahead. If you're as passionate about transforming how teams work with customer data as we are, we'd love to hear from you.
Join Us on This Journey
We believe Actioner isn't just a tool—it's a movement to make B2B SaaS teams smarter, faster, and more customer-centric. Let's reshape the way you work with customer data, together.