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Opsgenie connection

Learn how to connect with Opsgenie

Actioner connects with Opsgenie through OAuth2 and API key.

Add a new Opsgenie connection​

If your app contains a Opsgenie connection, you can skip this step and proceed to authentication with your credentials.

To add a new connection, go to App settings tab of your app and click + Add new connection. Select Opsgenie option and enter a name.

Add new Opsgenie connection

Note

You have to be an app admin to add a new connection to your app.

API key authentication with Opsgenie​

To authenticate with Opsgenie API via an API Token

  1. In Opsgenie, add a new API integration and copy its API key.

  2. In Actioner, Click Connect near the Opsgenie connection. You can find the connection on Description tab of your app.

Info

If you are an app admin, you can also update connection properties and complete authentication on App settings tab of your app.

  1. Enter the copied API key to API key field.

Opsgenie accounts in EU instance​

By default, Opsgenie connection's base URL is https://api.opsgenie.com. If your Opsgenie account is registered in EU region, you can update the base URL to send requests to https://api.eu.opsgenie.com instead.

For this, find Opsgenie connection on App settings tab of your app and click on it. Scroll down to Base URL field and update it as https://api.eu.opsgenie.com. Next, save your changes.

Note

You have to be an app admin to update base URL.

Sharing scope​

If you are an app admin, you can enable Shared credentials option if you want all users to run actions with the credentials you entered. When disabled, to execute requests and actions, each user completes authentication with their credentials.

Note

You need to Reconnect after enabling or disabling Shared credentials.

Reconnecting​

If your Opsgenie instance URL or credentials change, you can reconnect Actioner with Opsgenie.

Find the connection on Description tab of your app, click ... ellipsis and select Reconnect. Enter your credentials and complete authorization on the opening screen.

Info

If you are an app admin, you can also reconnect on App settings tab of your app.