All use cases

Slack-first incident management use cases

Access and update any incident-related data by connecting all your IM tools in Slack. Create, and update incidents in PagerDuty, communicate with your users through Statuspage, and more.

Try Slack-first incident management with PagerDuty

Incident war rooms in Slack

Bring everyone to the same Slack channel with key information about the current incident in PagerDuty.

On-call handoff

Manage PagerDuty on-calls without leaving Slack.

Incident lifecycle management

Manage and track end-to-end incident lifecycle through Slack by connecting all your IM apps with Actioner.

Create incidents with emojis

Create incidents in PagerDuty quickly with Slack emoji reactions.

Post-incident checklist

Ensure everyone is reminded of critical tasks in Slack after an incident is solved in PagerDuty using Actioner's PagerDuty and Slack integration.

Statuspage update

Inform customers about the incident status, updates and resolutions with Statuspage in Slack.

Frequently asked questions

Can I use this app with a different incident management tool other than PagerDuty?

This app is particularly designed for PagerDuty but you can easily adapt it to work with any other incident management tool with public APIs. Add a new connection for your tool, and update the actions and workflows accordingly.

We don't use Jira or Statuspage in our incident management process. Can I still use this app?

Yes! The workflows and actions designed for issue tracking or external communication are independent of the other actions and workflows. Your app will work even if they're not a part of your incident management process.

Can I use another issue tracking tool other than Jira?

Yes. Follow-up tasks can be created with any other tools with public APIs. Add a new connection for your ticketing tool, and update the Create follow-up issue action accordingly.

Can I use another status update tool other than Statuspage?

Yes! External updates can be sent with any other tools with public APIs. Add a new connection for your status tool, and update the status entry action accordingly.

Our incident management process includes more tools. Can I also use them via Actioner?

You can use as many tools as you want with Actioner as long as they have public APIs. You can create new connections, actions, and workflows that send data from your own tools and combine them with the existing Incident management app.

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