All use cases

Slack-first incident management use cases

Access and update any incident-related data by connecting all your IM tools in Slack. Create, and update incidents in PagerDuty, communicate with your users through Statuspage, and more.

Incident war rooms in Slack

Bring everyone to the same Slack channel with key information about the current incident in PagerDuty.

Incident management with PagerDuty
Slack

On-call handoff

Manage PagerDuty on-calls without leaving Slack.

Incident management with PagerDuty
Slack

Incident lifecycle management

Manage and track end-to-end incident lifecycle through Slack by connecting all your IM apps with Actioner.

Incident management with PagerDuty
Slack

Create incidents with emojis

Create incidents in PagerDuty quickly with Slack emoji reactions.

Incident management with PagerDuty
Slack

Post-incident checklist

Ensure everyone is reminded of critical tasks in Slack after an incident is solved in PagerDuty using Actioner's PagerDuty and Slack integration.

Incident management with PagerDuty
Slack

Frequently asked questions

Can I use this app with a different incident management tool other than PagerDuty?

This app is particularly designed for PagerDuty but you can easily adapt it to work with any other incident management tool with public APIs. Add a new connection for your tool, and update the actions and workflows accordingly.

We don't use Jira or Statuspage in our incident management process. Can I still use this app?

Yes! The workflows and actions designed for issue tracking or external communication are independent of the other actions and workflows. Your app will work even if they're not a part of your incident management process.

Can I use another issue tracking tool other than Jira?

Yes. Follow-up tasks can be created with any other tools with public APIs. Add a new connection for your ticketing tool, and update the Create follow-up issue action accordingly.

Our incident management process includes more tools. Can I also use them via Actioner?

You can use as many tools as you want with Actioner as long as they have public APIs. You can create new connections, actions, and workflows that send data from your own tools and combine them with the existing Incident management app.

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