Without Actioner
Slack's app builder is not flexible, and you need to be a developer to build apps through coding.
This makes it impossible for the average user (or a different developer) to make changes.
With Actioner
Actioner is a no-code Slack app builder that lets you build your own Slack apps and automations without coding anything.
You can string together Actioner building blocks to perform different tasks, like managing customer tickets, resolving IT incidents or updating your CRM without opening your CRM — all directly from Slack.

Slack is great to:
Communicate with your entire team in one place
Work across multiple organizations and workspaces
Get alerts and notifications from work apps you've integrated
Actioner is great to:
Turn Slack into your true digital H.Q.
Integrate all your tools — internal or external — into Slack, without coding anything
Have a fully functional and consistent Slack app experience for different functions like Sales, Marketing, IT, or Support
Access your Apps from Slack, browser, and mobile