Without Actioner
Slack's own app builder is not flexible, and you need to be a developer to build apps through coding.
This makes it impossible for the average user (or a different developer) to make changes.
With Actioner
Actioner is a no-code builder that lets you build your own apps and automations for Slack without coding anything.
You can string together Actioner building blocks to perform different tasks, like managing customer tickets, resolving IT incidents or updating your CRM without opening your CRM — all directly from Slack.

Slack is great to:
Communicate with your entire team in one place
Work across multiple organizations and workspaces
Get alerts and notifications from work apps you've integrated
Actioner is great to:
Turn Slack into your true digital H.Q.
Integrate all your tools — internal or external — into Slack, without coding anything
Have a fully functional and consistent experience for different functions like Sales, Marketing, IT, or Support with the help of apps tailored for Slack.
Access your Apps from Slack, browser, and mobile