Actioner integrates PagerDuty and Slack seamlessly. Allowing you to manage on-call schedules directly from Slack.
You can see the list of your on-calls, and send handoff request to the Slack channel you prefer. Your teammates can take the on-call easily, or your manager can suggest someone to take the on-call quickly using quick action buttons in the request message.
If the suggested team member runs “Take on-call” action, the original message will be updated, with the info that the request has already been answered to avoid miscommunication.
Bring everyone to the same Slack channel with key information about the current incident in PagerDuty.
Manage and track end-to-end incident lifecycle through Slack by connecting all your IM apps with Actioner.
This app is particularly designed for PagerDuty but you can easily adapt it to work with any other incident management tool with public APIs. Add a new connection for your tool, and update the actions and workflows accordingly.
Yes! The workflows and actions designed for issue tracking or external communication are independent of the other actions and workflows. Your app will work even if they're not a part of your incident management process.
Yes. Follow-up tasks can be created with any other tools with public APIs. Add a new connection for your ticketing tool, and update the Create follow-up issue action accordingly.
Yes! External updates can be sent with any other tools with public APIs. Add a new connection for your status tool, and update the status entry action accordingly.
You can use as many tools as you want with Actioner as long as they have public APIs. You can create new connections, actions, and workflows that send data from your own tools and combine them with the existing Incident management app.