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Create Jira issues with Slack emojis

Transform your issue creation process with emojis.

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What’s it for?

Actioner provides a quick and easy way for your team to report Jira issues within Slack. This helps streamline the issue reporting process and ensures that issues are reported in a timely manner. By using a dedicated channel for issue reporting, it also helps keep issue-related communication separate from other Slack channels, making it easier to track and manage issues.

How it works

  1. A dedicated #jira-report-an-issue channel is created during the setup.
  2. When a team member comes across an issue, they can report it by using 🎫 emoji in the "jira-report-an-issue" channel.
  3. The reporter is prompted to create a new Jira issue and the person who added the emoji and message content are automatically filled in as the reporter and summary fields.
  4. The Jira issue is then created with the details of the message, including the message text.
  5. The team member who reported the issue is automatically added as a reporter to the Jira issue, so they can receive updates on the issue's progress.
  6. The Jira issue key is then shared back in the Slack channel, allowing team members to easily reference and track the issue. In addition, the Slack message link is added to the Jira issue, enabling bidirectional tracking.

How to get started

To begin using Actioner’s Jira app in Slack,

  1. Install Jira app to your Slack workspace.
  2. Connect to your Jira account.
  3. Set up your Jira project channels to get new issues updates and create issues in Slack (#jira-report-an-issue).
Use case app
Jira Software
Learn how to use
Jira Software for Slack Help Doc
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Some other handy workflows

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Track and manage any update on Jira issues without leaving Slack.

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Create Slack channel from Jira issue. Collaborate with your team on critical issues with real-time updates.

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Your gateway to seamless automation

Actioner turns the complex into simple, allowing you to connect apps and automate workflows on a grand scale, faster and easier than ever.

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Frequently asked questions

Is it possible to connect multiple Jira projects?

Yes, during setup you can re-run the action named Select channel for Jira notifications by selecting your project and the Slack channel you want to get notified of new issues.

If you want to connect another project after setup, follow below steps:

  1. Call Actioner app in Slack.
  2. Start typing Select channel for Jira notifications.
  3. Run this action by selecting your project and your Slack channel.
Does it work with Jira Work Management and Jira Service Management projects?

This app currently supports Jira Software and Jira Work Management projects. We’ll be introducing a new app that connects Jira Service Management projects.

What is your pricing plan?

Please check out our pricing page for further details on different subscription options.

Can I customize the Slack notifications?

Yes, you can use Actioner’s no-code designer to customize the content of notifications and actions you can run through them.

Is it possible to change the emoji for reporting Jira issues?

Yes, you can navigate to Workflows tab of Jira app installed in your Actioner workspace and find the workflow named Create channel to report a Jira issue and update it with your preferred emoji in Emoji field.