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The Impact of AI on Customer Experience in 2024: A Forrester Report Summary
Artificial Intelligence
Support

The Impact of AI on Customer Experience in 2024: A Forrester Report Summary

Discover Forrester's 2024 insights on AI in customer service. Generative AI will boost CX metrics, transform skeptic views, and face regulatory challenges.
July 10, 2024
Maximize Customer Satisfaction with Conversational Ticketing and Zendesk Integration in Slack
Support

Maximize Customer Satisfaction with Conversational Ticketing and Zendesk Integration in Slack

Streamline CSAT surveys with Actioner’s Zendesk integration in Slack, improving response rates and gaining real-time insights to boost customer satisfaction and loyalty.
July 4, 2024
Best Zendesk alternatives for 2024
Support

Best Zendesk alternatives for 2024

Explore the best Zendesk alternatives for 2024, including Freshdesk, Intercom, and Gorgias. Discover their features, pricing, and benefits to find the ideal customer service platform for your business.
June 12, 2024
How to add Zendesk to a private Slack channel
Support
Slack

How to add Zendesk to a private Slack channel

Streamline support operations by integrating Zendesk with private Slack channels using Actioner. Enhance efficiency and security in managing tickets and requests seamlessly.
June 3, 2024
7 Top-notch Halp alternatives in 2024
Support

7 Top-notch Halp alternatives in 2024

Discover 7 top-notch Halp alternatives to streamline customer support and enhance efficiency. Explore options like Jira Support by Actioner, Zendesk, Freshdesk, Zoho Desk, and more!
May 24, 2024
Understanding Zendesk Pricing in 2024
Support

Understanding Zendesk Pricing in 2024

Discover Zendesk pricing for 2024. Learn about Support and Suite plans, features, add-ons, and optimize with Actioner's AI-powered Slack integration for enhanced customer service.
May 6, 2024
AI Assist for Zendesk: Elevate support with automated insights
News
Support
Artificial Intelligence

AI Assist for Zendesk: Elevate support with automated insights

Maximize your Zendesk support with Actioner's AI Assist. Get automated summaries, intent and sentiment analysis for personalized, efficient customer service. Start now!
March 7, 2024
Navigating the future of Customer Support with Artificial Intelligence
Support
Artificial Intelligence

Navigating the future of Customer Support with Artificial Intelligence

Discover AI in customer support: 24/7 service, efficient query handling, personalization, and cost savings. Learn to integrate AI for enhanced customer experiences 👉
January 3, 2024
How to deliver support with Actioner powered triage channels in Slack
Support
How-to

How to deliver support with Actioner powered triage channels in Slack

Explore Actioner-powered triage channels in Slack & transform your support team's workflow.
August 8, 2023
How to convert Slack messages into Zendesk tickets automatically
Support

How to convert Slack messages into Zendesk tickets automatically

Turn Slack messages into tickets the second it is sent or when reacting with 🎫 ticket emoji? Choose your way! Learn how you can convert messages into tickets with Zendesk and Slack integration.
August 2, 2023
Transforming Slack into your efficient ticketing system
Support

Transforming Slack into your efficient ticketing system

Learn how you can use Slack as a ticketing system. All you need are 3 key components to say goodbye to traditional ticketing hassles. Keep reading!
July 3, 2023
Revolutionize support with Conversational ticketing through Slack
Support

Revolutionize support with Conversational ticketing through Slack

Explore Conversational ticketing in Slack for efficient internal and external support. Keep reading to learn the benefits & best conversational ticketing tools.
June 22, 2023
Mastering customer satisfaction: CSAT Surveys, NPS, and harnessing Slack for productivity
Support

Mastering customer satisfaction: CSAT Surveys, NPS, and harnessing Slack for productivity

Explore CSAT surveys for boosting customer satisfaction & business growth. Learn about benefits, conducting surveys in Slack, NPS & more in our comprehensive blog.
May 9, 2023
3 super easy ways to create a Zendesk ticket from Slack with Actioner
Support

3 super easy ways to create a Zendesk ticket from Slack with Actioner

Actioner allows you to create Zendesk tickets in no time without leaving Slack. Learn 3 ways that are superior to each other now!
May 4, 2023
How to get notified of new Zendesk tickets in Slack
Support
How-to

How to get notified of new Zendesk tickets in Slack

Actioner's Conversational ticketing with Zendesk sends you Slack messages when you have new Zendesk tickets. Learn how to enable Zendesk notifications today!
May 3, 2023
Streamline internal support workflows with Actioner’s Zendesk integration for Slack in 2024
Support

Streamline internal support workflows with Actioner’s Zendesk integration for Slack in 2024

Learn how to improve your internal support workflow by integrating Zendesk and Slack and how Actioner helps you through ready-to-use and customizable workflows every step of the way.
April 20, 2023
Automated ticket escalation in Slack using Actioner (With Zendesk and Jira)
Support
No-code

Automated ticket escalation in Slack using Actioner (With Zendesk and Jira)

Learn how to leverage Actioner to bridge the gap between Zendesk and Jira, streamlining the process of managing and resolving escalated tickets.
January 9, 2023
Optimize Support Ticket Escalation Flow with Actioner
Support

Optimize Support Ticket Escalation Flow with Actioner

Explore the difficulties of escalating tickets in Zendesk and the common practices for addressing and resolving them efficiently.
December 20, 2022