Every commitment a customer or teammate makes in your emails and meetings becomes a tracked item in your Action Box — who owes it, what they owe, when it's due, with the receipt attached. When they deliver, it clears itself. When the date slips, Actioner hands you the nudge.
Commitments live under Waiting for — one of the three groups in your Action Box — from the day you connect.
"I'll loop in our budget owner this week." "SecOps will have the questionnaire back by Friday." Deals move on whether other people do what they said — and those promises live nowhere. Nobody logs "Dana committed to an intro" in a CRM.
So they live in your memory, and your memory handles them the only way it can: the 2am "did they ever send that?", the deal you reopen three weeks later to discover the ball was in their court the whole time.
Even remembered, chasing takes care — find the thread, get the tone right, don't sound like a debt collector. So the nudge gets deferred, and the commitments that slip aren't the ones that didn't matter. They're the ones nobody was tracking.
A commitment isn't a task you wrote down. It's something Actioner heard, keeps an eye on, and resolves — one way or the other.
Every item under Waiting for carries the person and company that owe it, a due date, and a plain-language read on where things stand — written from the actual thread, not from a template.
And under "Why this?" sits the receipt: the exact email or meeting where the commitment was made. "How do you know?" always has an answer — like everything else Actioner claims.
At the Jul 9 pilot check-in, the security review was still pending and Priya Sharma committed to sending the completed questionnaire. No confirmation has appeared on the thread since, so this customer-side commitment is still being tracked.
The intro to the budget owner. The security doc. The contract redlines. The usage data they promised before the QBR. Deals move on whether these land — and chasing them takes exactly the tact that makes people put it off.
The SE who owed you a demo environment Tuesday. Legal's redline turnaround. The escalation someone said they'd own. It's the part of your job nobody built a system for — your task app doesn't know what your colleagues promised you.
"You stop being the person who remembers. You become the person who follows up on time."
Nudging is a chore precisely because it takes care: remember what was promised, dig up the thread, strike the tone — firm with a vendor, gentle with a champion, direct with your own team. So it gets deferred, and deferred nudges become lost weeks.
When a commitment goes overdue, a new action item lands in Next — the commitment itself stays in Waiting for until it's actually delivered. Click, and the Nudge play pulls the open commitment, the contact, and the history from your customer graph and drafts the reminder in the right tone. You review, edit, send. Actioner's tools compose drafts — they never send them.
Hi Priya — hope the pilot's been going well on your side. Checking in on the security questionnaire from our July 9 call — is there anything you need from us to get it over the line?
| Reminders & CRM tasks | Tracked by Actioner | |
|---|---|---|
| Capture | You type it — if you remember to | Heard in the email or meeting where it was made |
| Who owes it | A note, if you wrote one | The person and the company, on every item |
| When it's fulfilled | You notice, then delete it | Clears itself when the thread shows delivery |
| When it's overdue | A ping with no context | An action item that drafts the nudge — right contact, full history, right tone |
| "How do you know?" | You don't | The receipt — the source email or meeting, one click away |
Actioner tracks commitments made where it listens: your email and your meeting transcripts. A promise made in a Slack DM or a hallway conversation isn't heard — though most commitments that matter surface in a thread or a meeting eventually, and get caught then.
Fulfillment detection has the same boundary. If someone delivers somewhere Actioner can't see, the item won't clear itself — that's what Mark as done is for, with Snooze and Dismiss alongside it. The tracking is automatic; the judgment stays yours.
Commitments start appearing under Waiting for the day you connect — heard in the emails and meetings you already have. Free for individual use, and your data stays on your machine.
Live today · Free for individual use · Local-first · You bring your own Claude