Actioner reads every customer relationship for the early signals — the champion gone quiet, the cooling tone, the shrinking meetings — and flags the accounts at risk with the evidence behind every warning. From the conversations you already have, the moment you install it.
Churn Analysis is on the way. Download Actioner today — it arrives as a built-in play.
Usage often looks fine right up to the non-renewal. The champion left, budget got cut, a competitor got introduced — none of it shows in a login chart until it's too late to act.
The real early warnings live in inboxes and calls: replies slowing down, tone cooling, the QBR deferred twice. Nobody types those into a health score. So no tool sees them.
A CSM with forty accounts can't re-read every thread weekly. Attention goes to whoever shouted last — and the quiet account that's quietly leaving gets none of it.
Churn Analysis is honest about what it can see — and deliberately easy to extend.
From the conversations Actioner already captures: champion silence, sentiment shifts, meeting cadence decay, stakeholder turnover, escalations voiced in threads. These fire weeks before anything shows in a dashboard — and they work for any business with customers, software or not. No setup at all.
With your CRM reachable over MCP, risk gets context: renewal dates, contract value, open opportunities. The account renewing in 60 days outranks the one renewing in 300 — and the warning arrives while there's still time to act.
If usage data matters in your business, give it usage data. A play pulls a snapshot from PostHog or Amplitude through their MCP connectors and saves it to the account as an artifact — and Churn Analysis reads it like everything else. Not just usage: any data, structured or not. Support exports, NPS results, billing history, a spreadsheet you paste in. If your churn signal lives somewhere, it can live in Actioner.
Every customer account gets assessed on schedule. Only the ones with rising risk create an Action Box item — what changed, why it matters, and the suggested next move. Healthy accounts stay quiet.
Every claim links to its source: the thread where the tone changed, the calendar where the meetings stopped, the snapshot where usage dipped.
Artifacts are how Actioner's structured graph absorbs everything else: a play fetches data from tools like PostHog or Amplitude through their MCP connectors and saves the result to the account — or you drop in any file yourself.
From then on, every play can use it. Ten minutes of setup, and churn analysis goes from relationship-aware to full-picture. Learn about Artifacts →
Usage analytics, support exports, NPS, billing — structured or not. If it says something about the customer, it belongs in the memory.
A play fetches, an artifact lands on the account, every play can read it. No integration to build, nothing new to maintain.
Plays chain: if a snapshot is older than you'd like, the analysis refreshes it first. Every claim cites its source and its date.
"Actioner analyzes what it can see. Out of the box, that's your conversations and your CRM — which catch the risks dashboards miss. If usage data matters in your business, give it usage data. Ten minutes, one play."
Coming soon as a built-in play · Works out of the box from your conversations · Extend it with any data via artifacts