Renewals can be brutal, especially when the warning signs come too late. It’s a scenario I’ve lived through countless times: by the time you’re aware of an at-risk renewal, the window to act has already closed.
Every account team I know wants to be proactive. They want to spot early signals, understand what’s driving risk, and intervene before churn happens. The question is always the same: “Tell me which renewals are at risk before it’s too late.”
But the reality? The data you need is buried. It’s scattered across CRM systems, support tickets, product usage logs, and team notes. Pulling it all together isn’t just a hassle, it’s a real blocker. And by the time you manage to get a clear picture, the customer might have already decided to leave.
I’ve felt that pain myself. And I know that feeling of scrambling to piece together the puzzle, only to realize the moment to act has already passed.
That’s why we’re building Actioner: to answer these questions in seconds, not days. To bring together all the critical data like product usage, sentiment, support interactions, and show you which renewals are at risk and why. So you can stop guessing and start taking action early.
This isn’t just about retention. It’s about building trust, showing your customers that you’re paying attention to their signals and not waiting for them to churn before you notice.
