We’re launching Actioner — and we’d love for you to help us shape it.
Customer retention has always been one of the most important, complex, and under-supported problems in B2B SaaS.
Over the past few months, we’ve spoken with dozens of CS leaders, revenue owners, and product managers. We kept hearing the same themes:
- “We’re flying blind before renewals.”
- “All the feedback is scattered across tools.”
- “We don’t have time to piece together customer insights manually.”
We started building Actioner because we believe Customer Success teams (and everyone working with customer data) deserve more than dashboards and spreadsheets. They need a smart, reliable partner to help them see what’s happening, what’s urgent, and what’s possible — all in one place.
Here’s just a glimpse of what Actioner v1 will provide:
- Brings together customer data from tools like support, product usage, CRM, and meeting notes — then distills it into clear, actionable insights
- Surfaces account-level and portfolio-wide patterns, so you can instantly spot risks, trends, and opportunities
- Flags churn risks and expansion potential automatically, helping CSMs prioritize without guesswork
- Makes customer data queryable in plain English — no digging through dashboards or reports
- Sends proactive, insight-rich notifications — so even non-technical users can stay ahead without having to interpret raw data themselves
We’re building this in the open — with you.
This launch isn’t a grand reveal. It’s an open invitation. We’re opening up early access for teams who want to shape the future of Actioner with us — as design partners. You’ll get:
- Early access to the platform
- A voice in our roadmap
- Prioritized integration support
- The chance to directly shape what we build
Whether you're in CS, Product, or RevOps — if you're working to retain and grow customers more intelligently, we'd love to build alongside you.
Get early access
We’ll be onboarding users in waves over the next few weeks.
We’ll reach out personally.
Thanks to everyone who has supported us so far. We’re excited to show you what’s next.
— The Actioner team
