Other use cases

List and search Jira issues in Slack

Navigate to your Jira issues without leaving Slack.

What is it for?

Actioner lets you view and search your open Jira issues in Slack, using filters or JQL queries. This provides a convenient way to keep track of your work and stay on top of your tasks without having to navigate through Jira's interface. 

How it works

Open issues list 

Your teams can see a list of their open issues directly in Slack by running the action named My open issues. The list includes key information such as the summary, status, issue type, and assignee.

Search with filters 

Your engineers can also search for Jira issues using filters directly in Slack. After running the action named Search issues by filters, by default, you can select the project, issue type, status, creation date, assignee, board, or the sprint or enter a keyword. The filters can be customized to search with custom issue fields.

JQL queries 

For more advanced searches, you can use JQL (Jira Query Language) to find specific issues that meet certain criteria. By running the Search issues using JQL action, and entering the query, you can get the list of matching issues.

From the list of open issues or search results, with a few clicks,  you can view details of your issues and take actions on them such as assigning, commenting, changing the issue status, or logging work.

The ability to list and search issues in Slack brings your Jira projects directly into where you work enables you and your teams to navigate and take actions on the issues that matter most to you.

How to get started

To begin using Actioner’s Jira app in Slack,

  1. Sign up to Actioner.
  2. Install Jira app to your Actioner workspace.
  3. Connect to Jira admin and Slack.
  4. Call Actioner shortcut as /actioner, and in the action list that appears, you can select between My open issues, Search by filters or Search using JQL.

Frequently asked questions

Is it possible to connect multiple Jira projects?

Yes, during setup you can re-run the action named Select channel for Jira notifications by selecting your project and the Slack channel you want to get notified of new issues.

If you want to connect another project after setup, follow below steps:

  1. Call Actioner app in Slack.
  2. Start typing Select channel for Jira notifications.
  3. Run this action by selecting your project and your Slack channel.
Does it work with Jira Work Management and Jira Service Management projects?

This app currently supports Jira Software and Jira Work Management projects. We’ll be introducing a new app that connects Jira Service Management projects.

What is your pricing plan?

Please check out our pricing page for further details on different subscription options.

Can I customize the Slack notifications?

Yes, you can use Actioner’s no-code designer to customize the content of notifications and actions you can run through them.

Is it possible to change the emoji for reporting Jira issues?

Yes, you can navigate to Workflows tab of Jira app installed in your Actioner workspace and find the workflow named Create channel to report a Jira issue and update it with your preferred emoji in Emoji field.