Last updated: July 13, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Actioner website, desktop application, relay service, Claude integrations, AI enablement services, and related services provided by Nova Era Labs, Inc. ("Actioner," "we," "our," or "us") (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you meet this requirement.
When you create an account, you must provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
If you are using the Services on behalf of a company or other legal entity ("Organization"), you represent and warrant that you have the authority to bind that Organization to these Terms. In such cases, "you" and "your" will refer to the Organization.
App: the Actioner desktop application, which captures, processes, and stores Customer Content locally on your device and makes it available to Claude over MCP.
Relay: the connector infrastructure operated by Actioner that proxies traffic between Claude and the App. The Relay is a pass-through: data crosses it in transit and is not stored by Actioner.
Self-Hosted Relay: the Relay software when deployed and operated on your own infrastructure, so that the data path between Claude and your device does not touch Actioner's systems.
Enrichment Service: Actioner's lookup service that enriches contact and company records with publicly available business information obtained from third-party data providers and public web sources. The App sends contact email addresses and related company names to the Enrichment Service; the resulting enriched profiles are stored in Actioner's enrichment database without any link to you or your workspace.
Customer Content: the data the App holds on your device — (a) the emails and calendar events it captures from the Google or Microsoft accounts you connect, and the meeting transcripts it receives from your meeting notetaker; (b) any other customer data you or Claude choose to store in the App, including data brought in from other systems (such as a CRM or ticketing tool) through MCP connectors; and (c) the customer graph and artifacts the App builds from it. Actioner does not itself connect to those other systems; their data reaches the App only when you or Claude store it there. Customer Content is stored locally on your device.
Claude: the AI assistant products operated by Anthropic, PBC ("Anthropic"), including Claude Desktop and claude.ai, which you connect to the App via Anthropic's Model Context Protocol ("MCP") using your own Claude account.
Output: content generated by Claude or other AI systems using Customer Content or other inputs made available through the Services.
Usage Data: data about your use of the Services, such as logs, diagnostics, analytics, and technical information. Usage Data does not include the content of your communications.
Actioner is built local-first:
The App captures and processes Customer Content on your device. Other than the limited contact enrichment described below, Actioner does not receive, store, or retain Customer Content on its servers.
Credentials for your connected accounts are stored locally on your device.
Claude reaches your Customer Content through an MCP connection tied to your own Claude account, scoped to your own access.
By default, that connection is proxied through the Relay, which passes data through without storing it. You may instead deploy the Self-Hosted Relay, in which case the data path bypasses Actioner entirely.
To build richer contact and company profiles, the App uses the Enrichment Service: it sends contact email addresses and company domains to that service — in every configuration, including when you use your own Anthropic API key — and stores the returned profiles without any link to you or your workspace. See our Privacy Policy for details.
Actioner's tools are designed so that the AI proposes and you decide: for outward-facing actions (such as sending an email), the AI is given compose-only capabilities, and execution requires your explicit review and action.
We may modify, improve, or discontinue features of the Services, and will provide reasonable notice of material changes where practicable.
Use of Actioner with Claude requires your own Claude account or subscription with Anthropic. Your use of Claude — including all Customer Content made available to Claude through the App and all Output generated by Claude — is governed by your agreement with Anthropic and Anthropic's terms of service and privacy policy. Actioner is not a party to that agreement, does not provide Claude, and is not responsible for Claude's availability, behavior, pricing, or data handling.
Similarly, the accounts you connect to the App (email, calendar, and meeting platforms) and the payment services we use (e.g., Stripe) are third-party services governed by their own terms and policies. We are not responsible for the content, services, availability, or practices of those third parties.
Actioner does not use your Customer Content to train AI models — and because the App stores your data locally rather than on our servers, we do not hold it and cannot do so. You should review the data handling policies of any third-party platform you use with Actioner, including Anthropic.
Subject to these Terms and payment of applicable fees, Actioner grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the App, and (where applicable to your plan) to deploy and operate the Self-Hosted Relay on your own infrastructure, in each case solely for your internal business purposes.
Except as permitted by applicable law notwithstanding this restriction, you will not: copy, modify, or create derivative works of the Services; reverse engineer, decompile, or disassemble the Services; rent, lease, sell, sublicense, or otherwise transfer the Services to any third party; remove or alter proprietary notices; or use the Services to build a competing product. Actioner and its licensors retain all rights, title, and interest in and to the Services, including all software, designs, and documentation, other than your Customer Content.
You retain all rights in your Customer Content. Because Customer Content is stored on your device, Actioner does not need — and does not take — a general license to store or use it. You grant Actioner only a limited, worldwide, non-exclusive license to transmit, cache transiently, and technically process Customer Content in transit as necessary to operate the Relay and provide the Services at your direction, and to use any content you deliberately share with us (e.g., in a support request) to assist you. This license ends when the transmission or support interaction completes.
You are responsible for the accounts you connect and the data you capture. You represent and warrant that:
You have the right and authority to connect each account and to capture, process, and store the data from it, including under your Organization's policies if you connect a work account.
Your capture and use of communications — in particular meeting recordings and transcripts — complies with applicable laws, including call-recording and consent requirements in relevant jurisdictions, and with the rules of the platforms involved.
You will comply with applicable privacy and data protection laws with respect to the personal data of your customers and contacts contained in your Customer Content. As between you and Actioner, you are the controller of that data.
Customer Content resides on your device and is under your exclusive control. You are responsible for securing your device and for backing up or exporting any data you wish to preserve. Actioner has no server-side copy of your Customer Content and cannot recover data that is lost due to device failure, loss, theft, deletion, or uninstalling the App.
As between you and Actioner, you may use Output for your internal business purposes, subject to these Terms. Output generated by Claude is also subject to your agreement with Anthropic. Output may be similar to output generated for other users, and Actioner makes no guarantee that Output is unique.
Actioner's tools are compose-only by design: the AI drafts, analyzes, and proposes, and outward-facing actions (such as sending an email or updating an external system) occur only when you review and execute them. You are solely responsible for reviewing every draft and proposal before acting on it, and for all actions you approve, send, or execute.
You may not:
Represent Output as being created by humans when it was generated by AI.
Use Output for medical, legal, financial, or other professional advice without qualified human review.
Rely on Output without independent verification.
The Services surface Output from AI models, including Claude, that may generate inaccurate or incomplete information ("hallucinations"), even when accompanied by cited evidence. You are responsible for reviewing Output before relying on it. Output is provided "as is" without warranties of accuracy, completeness, or fitness for a particular purpose, regardless of which system generated it.
You agree to use the Services only in compliance with these Terms and applicable laws. You will not:
Use the Services to infringe intellectual property, privacy, or other rights of any person.
Capture, upload, or distribute harmful, fraudulent, or unlawful content, or capture communications you are not permitted to capture.
Attempt to interfere with, disrupt, or gain unauthorized access to the Services, the Relay, or other users' data.
Use the Services or Output to develop or train machine learning or AI models outside of Actioner.
Scrape the Services or circumvent usage limits or technical protections.
Some features may require a paid subscription; others may be offered free of charge.
Subscriptions renew automatically unless canceled before the renewal date.
Fees are billed through authorized payment providers (e.g., Stripe) and are non-refundable unless required by law.
We may change pricing with prior notice. Continued use after changes take effect constitutes acceptance.
You are responsible for any applicable taxes.
Fees for Actioner do not include fees for third-party services you use with it, including your Claude subscription with Anthropic.
Actioner may provide professional services — such as onboarding, configuration, custom play design and build, and bespoke integrations ("Professional Services") — under a mutually agreed scope. Unless a separate agreement or statement of work states otherwise:
Professional Services are governed by these Terms.
Plays, connectors, and configurations built for you in the course of Professional Services are yours to use, run, and extend as part of your use of the Services; underlying Actioner software, tools, and know-how remain Actioner's.
Actioner personnel do not take or retain copies of your Customer Content in the course of Professional Services. Any access needed to deliver the work is scoped, temporary, and at your direction.
We may suspend or terminate your access if you violate these Terms. You may stop using the Services at any time. Upon termination, your license to use the Services ends.
Customer Content: your data is on your device and remains yours. Uninstalling the App removes the local data store; export anything you wish to keep first. Actioner holds no copy to return or delete.
Account data: upon termination or cancellation, Actioner will retain your account, billing, and support records for up to 30 days to allow reactivation, after which they will be deleted or anonymized, unless retention is required by law or necessary to resolve disputes or enforce these Terms. You may request earlier deletion by contacting support@actioner.com.
Relay: the Relay stores no Customer Content, so no content deletion is required.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and notify you as appropriate. Continued use after changes constitutes acceptance.
The Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Actioner is not liable for any indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or goodwill.
Without limiting the foregoing, Actioner is not liable for: (a) loss of Customer Content stored on your device, including through device failure, loss, or uninstallation; (b) the acts, omissions, availability, or data practices of third-party services, including Anthropic and your connected platforms; (c) Output, or actions you take in reliance on Output; or (d) data flowing through a Self-Hosted Relay or other infrastructure you operate.
Our total liability is limited to the greater of $100 or the amount you paid to Actioner in the 12 months preceding the claim.
Before bringing a claim, you agree to attempt to resolve it informally by contacting us. If unresolved, disputes will be settled by binding arbitration under the American Arbitration Association (AAA).
You waive the right to bring class actions or representative claims.
Any claim must be filed within one (1) year of the event giving rise to it.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles.
You agree to indemnify and hold Actioner, its affiliates, officers, and employees harmless from any claims, damages, or expenses arising from: your misuse of the Services; your violation of these Terms; your capture or processing of Customer Content in violation of applicable law (including recording-consent and data protection laws) or third-party rights; or actions you take in reliance on Output.
By using the Services, you consent to receive service-related communications electronically (e.g., emails, in-app messages). You may opt out of marketing communications but not essential service communications.
Actioner is not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, internet or telecommunications failures, government actions, or labor disputes.
If you have questions about these Terms, please contact us at:
Nova Era Labs, Inc. (Actioner)
Email: support@actioner.com
Website: actioner.com